Q. Is my confidential information secure?
A. Whenever Country T's asks you to send confidential information over the Internet, including personal account data, we require that a "secure session" using SSL first be established.
Q. What is a "secure session" and how does it help keep my information safe?
A. During a secure SSL session, data passed back and forth between your computer and Country T's systems is secured by using public key cryptography. Your computer exchanges key information with Country T's computers to create a private conversation that only your computer and Country T's systems can understand.
Q. What specifically is SSL?
A. Any time you access or supply Card account information in one of our secure online areas, that information is encrypted by a technology called Secure Sockets Layer, often abbreviated as SSL. SSL technology secretly encodes information as it is being sent over the Internet between your computer and Country T's systems, helping to ensure that the information remains confidential. The use of SSL requires two components: an SSL-compatible browser and a web server to perform the "key-exchange" that establishes an SSL connection to Country T's Web server systems.
Q. What type of browser do I need?
A. To benefit from SSL technology, you will need a browser with SSL capabilities. ExAMples of SSL browsers include Netscape 2.0, Microsoft's Internet Explorer 2.0, and the Web browser for America Online version 3.0 for Windows. (Note that some older versions of browsers will not support SSL sessions). If you don't already have a browser with SSL capabilities, you can download an SSL browser from either of the links below.
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Q. What type of connection do I need?
A. Nearly all Internet Service Providers (ISPs) automatically enable the SSL session described above, as do most online services such as America Online, CompuServe, and Prodigy. If you use your company's internal connection to access the Internet and you find you can not access Country T's' secured pages with an SSL browser described above, your company may be blocking access via a "firewall". Please speak to your firm's Internet access systems administrator for further details on your network's Internet access.
Q. When do I enter into a "secure SSL session"?
A. Secure SSL sessions are established in Country T's Online order areas where your personal information is being transmitted, including:
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